YOUR AGREEMENT WITH US. I'm going to double check this now as it seems you get 5 different answers at Carnival if you speak to 5 different people. LauraS 19952023, The Independent Traveler, Inc. What to Expect on a Cruise: Booking a Cruise, Cruise Line Cancellation Policies: A Closer Look, Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Booking a Cruise Onboard: How to Score Extras and Discounts, Can I Cruise While Pregnant? I am at work or I would call. Use FCCs to Pay For Your Cruise. What is the cancellation and refund policy in the event of bad weather or unexpected circumstances? On 11/19/2021 at 9:32 PM, Elaine5715 said: 19952023, The Independent Traveler, Inc. News. Thank you. Final Payment Required. By proceeding, you agree to Cruise Critics. How Reassuring are New Cruise Cancellation Policies Really? How to Use Your Future Cruise Credit Log in using your Mariner ID or email address Search for your Holland America cruise After choosing your cruise, select Cruise Credit in the cost summary to choose the credit you would like to use. To continue favoriting products, please remove some items from this list. As mentioned if you paid ES rates you will be charged $50pp. Do you know what would happen to the other $500? For guests in Suites or embarking on holiday or non-US sailings, see Disney's refund policy, *** Applies to guests in Non-Suites/Non-Concierge Staterooms on Cruises 10 Nights or More and on Cruises Less than 10 Nights where Embark and Debark is non-U.S. While many lines have announced new vaccination requirements, most of these apply only to these select new itineraries (at this point in time, anyhow). The rate for the first 2 people didnt change. indicates external site which may or may not meet accessibility guidelines, indicates page is not optimized for a mobile device. Are you satisfied? 10-14 Nights $150. I'm Editor-in-Chief and co-founder of Cruiseable. I went ahead and paid the full deposit of $250 per person so I have paid a total of $1000. CC Help Jenn Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Pack and Go promotions have non-refundable fares. Those inside of final payment would be subject to standard cancellation penalties, as a booking transfer is considered a cancellation first. Still debating if I just no a no show with her or call my PVP on this one. You do NOT have to cancel your booking, if you call in you tell them you want to "change" your booking to a different sailing. * Applies to guests in Non-Suites/Non-Concierge Staterooms on 1 to 5 Night Cruises where embark or debark is a U.S. port (Non Holiday Sailings). A deposit is required within 4 days of booking your cruise, also please find final payment requirements below. (e) This ticket is valid only for the person (s) named hereon as Guests and cannot be transferred or modified without Carnival's written consent. * Additional cancellation fees apply to air, land vacation and add-ons that are canceled. By I had a similar issue awhile back. If you have only paid a deposit, the FCC would be for that amount, not the full fare of the cruise. The deposit and payment terms are the same. Months ago, before the coronavirus outbreak began, the 71-year-old retiree and his wife put down an $1,800 deposit for an August cruise in the Mediterranean. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Princess sailing. See Carnival's Cancellation Policy. We have moved many cruises, and all we've ever had to do was pay a $50 per person administrative fee. I had this happen a few weeks ago. I have 2 rooms with 2 people in each. She said that there is a $125 + $49 deposit fee, but $75 of that would be put towards a credit for a future cruise within 24 months. Opens in a new window. I read the policy and it seems like we will only lose $50 but I am unsure. I called Carnival and got several different answers. I told the service agent that the booking was already crazy expensive, and if it went higher I would have to either cancel or move to a cheaper cabin. He doesn't return emails, and at this point I don't really trust what he comes up with verbally without a paper trail. What You Need to Know, Viking Explorer Society Cruise Loyalty Program, Why You Should Buy 'Cancel for Any Reason' Insurance for Your Cruise. Ive already paid $1,000 down on the cruise. POSSIBLE BOOKING BONUSES: Onboard Credit, Special Gifts (i.e. Once you decide to go with a nonrefundable cruise deposit, you typically can't switch over to a refundable option. Our TA did it for us,but Carnival got their extea money right off the bat. Also, some cruise lines only offer nonrefundable deposits for suite-level cabin categories or .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}guarantee rooms. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form. Non-Refundable Total Fare at time of booking: Pack & Go we put down our deposit,but did have to pay $50 pp to change it. It's too late to buy insurance for "cancel for any reason"you must do that within a VERY short time(like less than 10 days or so) of your original booking..just like you can't add "flood insurance" as the river is rising!!! For more than 2 guests, or for guests staying in The Haven Suites, Suites, Garden Villas and guests on holiday sailings, see Norwegian'scancellation fee schedule. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form http://www.carnival.com/request-forms/reimbursement-form.aspx, Your new confirmation will show the amount paid. Bookings with refundable deposits are often eligible for price adjustment -- before the final payment date -- as well as changing to a different sail date or ship without penalty. Accepted payment methods for bookings made directly with Carnival Cruise Line include: When either you or the cruise line cancel a cruise, any additional travel plans made through a third party must be cancelled independently. Be aware that the cruise lines refund policies vary widely and change frequently. But how easy is it for cruisers booked on existing voyages to move their booking over to one of these new cruises? These and Your Booking Confirmation are the Terms and Conditions under which You book Your cruise holiday and travel on any Carnival Cruise Line product We sell You. 2. A group must have the required deposit posted (initial or full) in order to avoid cancellation. All cancellations that occur prior to final payment due date will receive a non-refundable and non-transferable . if i PVP doesn't call back by tomorrow (or next day:rolleyes:), guess i'll just have to call & ask to speak to supervisor? Your Favorite Cruise Ship is For Sale? It sent me a letter stating we had until May 2021 to decide whether to accept a full refund or reschedule a cruise and get $500 additional cruise credit. CruiseNext deposits applied to a suspended reservation will be returned to the . I just spoke to PJ at the customer service number. No, Future Cruise Credits are non-transferable. This booking will be saved to your profile. Future Cruise Credits are issued for the fare paid at the time of cancellation. For Cruises Booked 11/12/19 and Onwards; Cruise Duration. Away We Go. Opens in a new window. From the final payment date to 56 days prior to sailing, you forfeit your deposit. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. We were recommended our current PVP from someone and he's been fantastic. Are you sure about this? I wasn't about to pay the $150 change fee for the 3 of us, called main # & found a new one who (while hesitant to step on any toes) happily flipped the down payment & i saved $250 in the bargin via military rate! They are only valid for the passengers booked on the original sailing. From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater. For guests booked directly with Carnival:To check and see if your booking is subject to acancellation non-refundable component, login to your carnival.com.au profile. 6-9 Nights $100. She did get an exemption but do to the limit bubble tours and not able to even walk around the port we may not bring her. Started June 21, 2021, By As mentioned if you paid ES rates you will be charged $50pp. External site which may or may not meet accessibility guidelines, Pinterest. Basically, you would have to cancel and rebook. Yes, when a Future Cruise Credit is issued there is an expiration date. * $200 per adult or $400 per stateroom minimum **$300 per adult or $600 per stateroom minimum Children 17 and under sailing as the 3rd/4th guest in a stateroom do not require an additional deposit. Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. But I called and did it. We want to change plans since the keys were a major portion of our trip and it is highly unlikely that they will be rebuilt enough by then to really enjoy that area. Started August 27, 2021, By Second: if we won't lose the deposit (minus $50) can we do the cancellation and transfer of deposit online or do we have to call carnival? When you are on board a cruise ship, you can save on your next cruise and the one you're on by purchasing CruiseNext deposits in either $250 or $500 denominations. I wouldn't bring it up though because they may do it without even thinking about it. By Powered by Invision Community. Or enjoy luxurious transportation in a private car (a sedan, SUV or even a limo) whether from the airport, your home or hotel. You have reached the maximum number of items in your favorites list. See Princess's refund policy. There are generally two types of cruise deposits: refundable and nonrefundable. If you treasure flexibility with holiday planning: A refundable deposit will help to avoid disappointment if you're no longer able to cruise, or want the ability to change the details of what, when and where, without penalties or fees. Here is my question..Recently my mom has become very ill, so If I need to change the cruise date to a much later cruise would I be able to do that without the insurance and would they transfer the $1000 I have already paid to a future cruise? The future cruise credit can only be redeemed on bookings made in USD currency, will be applied to guests cruise fare, is non-refundable, non-transferable and any unused portion will be forfeited. That thing about the other person's deposit does sound strange. I did switch over to the early saver rate on the new cruise. 19952023, The Independent Traveler, Inc. Can I Transfer Deposit to Another Cruise? This isn't the case with every line: Celebrity, Norwegian and Royal Caribbean are marketing their new itineraries to vaccinated international travellers who meet the entry requirements for their new chosen homeports. Total Fareis defined as cruise fare, air supplement, optional transfersand pre/post cruise vacation package. You can count on a cruise to relieve stress, but getting to the ship shouldnt cause you any more of it. And Grand World; Grand Voyages; any Segment of a Grand World or Grand Voyage; 29-50 day Hawaii, Tahiti & Marquesas; Incan Empires; Amazon Explorer; 30+ day Europe Transatlantic or any segment of a 30+ day Europe Transatlantic sailing; Africa Explorer and Far East Explorer. We want to cancel the trip and schedule a different carnival cruise during same time frame but different port. Check with your individual line on its cancellation policy and final payment window, as each one can be different. Port (Non Holiday Sailings). Most basic travel insurance plans cover trip cancellations if a direct family member gets sick or ill within a specified period before the trip. Some people have reported being able to use that FCC as the deposit on a new cruise if they do it all at the same time (cancelling and rebooking). (I haven't done the math so these numbers are hypothetical). * Different deposit amounts required for Celebrity Xpedition. It's always best to comb through the fine print, especially when booking a promotional fare, or consult a cruise or travel professional for reassurance before booking. Here's the breakdown for open bookings . They will keep the same booking number and make the changes and it will show the full $1000 deposit paid with an administrative fee added of $200 ($50/pp). "Inside of final payment, there are cancellation penalties to change to a new ship and sail date. Terms of Service Refund deadlines for Carnival cruises How To Cope With Cruising's Pause? Or will I have to pay more? The reservation is not booked in a Group. Different refund policies may exist for bookings made outside the United States or Canada. As long as a person understands what the "restrictions" are for the rate they are booking and make an informed decision. Please note, you will need to make the change PRIOR to your final payment, if not you will be subject to a larger loss than just the $50/pp. If you'd like to transfer your reservation to Costco Travel, please follow these steps: Contact Carnival Cruise Line directly to obtain a PIN number. Royal Caribbean states a $100 per person change fee would be required for all reservation transfer requests outside of final payment. Cunard. They'll also probably do the move without changing the booking number. She also recommended that I remove the vacation protection for my husband only. Call us at 800-288-6006 if you need help finding the perfect cruise. External site which may or may not meet accessibility guidelines, Facebook. * No refunds for Pack & Go, Early Saver and Super Saver fares. External site which may or may not meet accessibility guidelines, Twitter. Thank you. They can (and often do) just update the record with the new ship's information, and your paid-to-date amount goes to the revised booking. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. If I had someone else to take the spot of the friend who cancelled, I am sure there would have been no cost since I had not booked early saver. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. You can check the status of your cruise on the canceled cruises page. Carnival customer service can be reached at (800) 764-7419. Follow your cruise bliss to any land where it may lead. Also, not sure if it matters but I booked early saver. Had booked a suite that sleeps 3, my PVP told me if one person cancelled than they might move me to a similar suite that only held 2. She heard that and said she needed to call her supervisor, I was on hold quite a while but I got to keep my booking at the same price per person I originally had. Between days 29 and 15, you forfeit the larger of either the deposit or 75 percent of the fare. I do not believe upgrades will transfer with it so you may be on a lower deck than. Opens in a new window. Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. Just thought I would see what your opinion is on how this reads. And inside 14 days (excluding no-shows and mid-cruise cancellations), only the taxes, fees, port charges, and pre-paid packages are refunded. Get expert advice, insider tips and more. If you would like to transfer your reservation to a travel agent, please complete this form. Let's connect! Our original sail date was March 1,2010. You will be able to leave a comment after signing in, By And Grand World; Grand Voyages; any Segment of a Grand World or Grand Voyage; 29-50 day Hawaii, Tahiti & Marquesas; Incan Empires; Amazon Explorer; 30+ day Europe Transatlantic or any segment of a 30+ day Europe Transatlantic sailing; Africa Explorer and Far East Explorer. For instance, at some lines, the credits can't be used to pay for the initial deposit on a future cruise or for "extras" such as prepaid gratuities or drinks packages. What Are Carnival's Early Saver Cruise Deals. They will charge you when you make the call. You will lose $$$ to make any changes.That is how they trap people with those reduced deposits. How Reassuring are New Cruise Cancellation Policies Really? If You Cancel Your MSC Cruise: Bookings made by March 31, 2022, for sailings departing through March 31, 2023, can be canceled up to 48 hours in advance of departure without penalty.. Book your next Carnival Cruise and combine your VIFP loyalty benefits, plus our exclusive offer! Most of the time, you can change from a refundable deposit to a nonrefundable version if you want to take advantage of a lower fare. Trust me, as a person who loves cruising and recommends this as a go to vacation for families I don't want to take anyones space. Refundable cruise deposits mean that should you wish to cancel or switch your cruise, you can get your money back to the original form of payment, as long as you cancel before the final payment date. That means if you're booked on a cruise for next year, or the year after, but you aren't yet vaccinated, you can technically still set sail then -- but not on one of these new cruises. In order to transfer the booking, please provide us with your booking pin number and we will be able to transfer it over for you. For cruises 5 days or less, the final payment date is 75days prior to sailing andfor cruises 6 days or more, the final payment date is 90days prior to sailing. Started August 27, 2021, By Contact us to start the process! * based on double occupancy; for solo travel, see here; non-refundable deposit at time of booking: Early Saver, Early Saver Last Call and Super Saver fares. When you cancel the cruise: Full refunds are issued for cancellations made 76 or more nights before sailing for short cruises up to 5 days and 91 or more nights before the sail date on longer sailings. Yes I read it that way too. Im planning to call Carnival today to find out what will happen if I drop my husband from my reservation for the Ocean Suite room. So just call them and change it. Thank you! As long as you did not book early saver or you are not past final deadline you should be able to transfer the booking to another ship, and keep the deposit in tact. For these, see Holland America's Cancellation Policy. Does Early Saver and Early Saver Last Call follow Carnivals standard deposit, payment and cancellation terms? What is the main difference between the two, and which one should you opt for? The Restricted Air option is non-refundable. gemduncan, March 18, 2019 in Carnival Cruise Lines. If you booked a rate that doesn't have a non-refundable deposit, then I'd think you'd get that back. opt for the Shore Excursions offer for a $50 credit per stateroom for every port of call you visit on your cruise. If if its going to cost more, then I might just pay the $50 name change and invite my mom to come with us. By Yes, this is correct. Normally when u make changes to reservations like yours, they would make you pay the full deposit now. My refund was all put towards a future cruise credit minus $50. Port. You would then be required to pay the deposit on your new cruise, and they will apply the future cruise credit to the balance on that cruise (you have to tell them to do that). Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. How Reassuring are New Cruise Cancellation Policies Really? Each cruise line has different rules for payment due dates and cancellation deadlines. What is Royal Caribbean's service gratuities (tips) price and policy? Pre-purchased Wi-Fi and beverage packages are refunded in full to the method of payment used. Out of curiosity, why didn't you contact your PVP to make the changes? At some lines, future cruise credits can only be used for a single future sailing, with any leftover balance forfeited. When Carnival cancels the cruise: Future Cruise Credit offered in lieu of refunds for cruises cancelled by Carnival will have an expiration date, typically 24 months from the cancellation, but always clearly spelled out in the communications provided by Carnival. 76 days prior to sailing. It varies based on the length and, therefore, overall cost of the voyage booked. For standard sailing, a $25 per person initial deposit due 60 days after the booking is made must be posted at the group level to secure the group request. Personally I would call and have them do it. So this means it will just be me and my 10 year old daughter. I'd definitely call your PVP about that, because you're rightif you talk to multiple customer service reps, you often get multiple answers. The exposure from the OP is $1000. When most people book a cruise, they typically choose not to pay for it in full, right then and there. Ditto if you're bringing the family: Norwegian Cruise Line's recently-announced itineraries are only available to vaccinated passengers, and that includes those who are unable to be vaccinated like teenagers and children. Carnival may collect any fuel supplement in effect at the time of sailing, even if the cruise fare has been paid in full. Be sure to check all entry and vaccination requirements for your embarkation destination, along with flight availability. Technically, it is against the fare rules, but you really won't know until you try. Possible restrictions: You can only transfer your booking once; Your booking will need to be outside of your current balance due date; The new booking must be of equal or greater value A significant cruise fare discount is the main reason to book a fare with a nonrefundable deposit; sometimes you can save hundreds of dollars per person on cruise costs. Robert Giordano is facing a dilemma. Call us at 800-278-4737 if you need help finding the perfect cruise. From 55 days prior to sailing to 30 days prior to sailing, the non-refundable component is 50% of the total fare or the standarddeposit amount, whichever is greater. All cancellations that occur prior to final payment due date will receive a non-refundable and non-transferable future cruise credit, redeemable for US dollars bookings, in the amount of the deposit less a $50 per person service fee. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. We always book Early Saver, and usually reduced deposit. Visit the DocHub website and click on the Create free account button. The easiest way to do this (as I have done it a few times), is to seek out another ship/sail date you want (you may even find one that is less than what you paid already and then the $50/pp loss will not be so bad). Final payment dates coincide with the end of the full refund period: 75 days before sailing for cruises two to five days long and 90 days for cruises of six days or longer. Some new sailings also have specific residency requirements in addition to vaccination requirements. The rest of your deposit will be given as a future cruise credit. LauraS For example, the cancellations announced in March 2021 require an acceptance and booking of the new cruise by September 30, 2021 to receive the bonus offer. She also recommended that I remove the vacation protection for my husband only. If Carnival must cancel your cruise: You are typically given a window of six months or more to rebook a cruise that sails within a 24-month window to receive any bonus onboard credit offered. External site which may or may not meet accessibility guidelines, Instagram. We just spoke with him this morning to book our next one. Of course, now more than ever, it pays to do your research before moving your booking to one of these new sailings. The amount of Future Cruise Credit varies depending on the cruise line. I read the policy and it seems like we will only lose $50 but I am unsure. Subject to any rights that you have under the Australian Consumer Law, the following fare types are subject to the following terms: Once your booking is within our cancellation period, the non-refundable amount will increase as the cruise departure approaches. The 110 percent difference between the price you paid and the lower price you discover is refunded to you in the form of onboard credit. Youll never have to worry about bringing cash, loading or unloading your luggage, or looking for parking at the port. When calculating the days prior to sailing, the day of sailing should not be considered as one of the days. Except as otherwise provided in Carnival's Refund Policy, the deposit under Early Saver is non-refundable. Pricing guarantees: Carnival offers a lowest price guarantee on cruise fares for the first 48 hours after you make a booking. You use the $250 denomination CruiseNext deposit as a full deposit for non-suite categories, or as partial payment of suite deposits. No refunds will be made if you do not show up for your cruise or if you interrupt or cancel your holiday once it has begun. CC Help Jenn she insisted that we'd have to pay a $50 change fee as we're booked military:mad: plan on calling back soon to speak to 'whoever' answers the phone & see what happens, if no dice; will ask to speak to supervisor:confused: ive got a new PVP:rolleyes:, one who doesn't lie:mad: (least not yet;)jk very helpful guy).