Both Belkin and you acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. However, you may not (i) modify, adapt or otherwise create derivative works from the Software, the Product containing the Software or user documentation (except as may be permitted by an applicable open source license); (ii) lease, sublicense, resell, rent, loan, redistribute, or otherwise transfer (except as expressly permitted above), whether for commercial purposes or otherwise, the Software or user documentation; (iii) reverse engineer, disassemble, decrypt or decompile the Product or the Software or otherwise try to reduce the Software to a human-readable form, except where and only to the extent that such activity is permitted by applicable law or where Belkin is required to permit such activity under the terms of an applicable open source license; (iv) remove or alter any copyright, trademark or other proprietary notices contained in the Software or user documentation; (v) use the Product, Software or user documentation to develop a competing hardware and/or software product, or otherwise in any manner not set forth in this Agreement or the user documentation; (vi) if the Software is firmware, copy the firmware (other than one backup copy for archival purposes only), use it on a multi-user system or operate it separately from the Product onto which it is embedded; (vii) use the Software to transmit software viruses or other harmful computer code, files or programs, or to circumvent, disable or otherwise interfere with security-related features of the Software; (viii) use the Software to collect or harvest any third partys personally identifiable information, to send unauthorized commercial communications or to invade the privacy rights of any third party; or (ix) use the Software for any unlawful purpose, and/or in any manner that breaches this Agreement. 13. To the extent warranties cannot be disclaimed or excluded, they are limited to the duration of the Warranty Period indicated above. If you turned offHomeKit Integration as a temporary fix you are welcome to turn it back on and then toggle the WPS button on and then off in the Linksys app. HOWEVER, FOR A DISPUTE OF $2,500 OR LESS, YOU MAY CHOOSE WHETHER THE ARBITRATION IN ANY OF THE SIX REGIONAL VENUES PROCEEDS IN PERSON, BY TELEPHONE, OR BASED ONLY ON SUBMISSIONS. INDEMNITY . Linksys Shield can be used on up to 14 devices connected to your Velop system. bb simon belt price. You will also need to go through the setup process again since the settings you have customized (e.g. The light on top of the router will turn red and fade in three pulses. If you have downloaded the Software from an App Store, you are also subject to any terms of use of that App Store. Actual energy savings and any associated monetary benefits vary based on factors beyond Belkins control or knowledge. Third-party trademarks mentioned are the property of their respective owners. You can change auto-update options by changing your settings within the Product account information. A Velop Plug-in requires an existing Velop system Be sure your primary node is already set up before adding a plug-in. 3. Belkin International, Inc., including all affiliates and subsidiaries (Belkin, us or we) thanks you for choosing one of our Belkin, Linksys or Wemo products (the Product). The warranties and remedies set out in this Agreement are exclusive, and, to the extent permitted by law, in lieu of all others oral or written, express or implied. Consumers in Australia have statutory rights in relation to the Software and media on which the Software is provided under the Australian Consumer Law. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you. You should never need to reset your Velop Plug-in to factory default settingsa very disruptive This will resolve the issue and will not affect your Apple HomeKit configuration. Nothing in this Agreement is intended to or will have the effect of limiting any of your rights under European Union law and/or the laws of your country of residence, including rights as to the quality and fitness for purpose of the Software and its compliance with the description of it which was made by us prior to you accepting this Agreement. Belkin and you acknowledge that in the event of any third party claim that the App or your possession and use of the App infringes that third partys intellectual property rights, Belkin and not Apple will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim. 2. It is quite obvious that their tech support are dealing with more than one . We encourage you to read the terms and conditions and privacy policy of each third party website that you choose to visit. This Limited Warranty does not apply in Australia. From time to time, Belkin may use the Software to provide you with information that is unique to you and your energy usage and suggests an opportunity to save money on energy bills if you adopt suggestions or features of the Product or Software. Click here for our list of global support numbers. 16. The only option was to factory reset and re-set them up with the app which does not provide any options to set them up in Bridge Mode thus I am going round in circles. THE FOLLOWING PROVISIONS AFFECT YOUR RIGHTS. This Limited Warranty is void if failure of the media has resulted from accident, abuse, or misapplication. Chat with a customer support agent directly from your desktop or phone. Our team has finished investigating the issue andfound a permanent fix. This Agreement will govern any upgrades provided by Belkin that replace and/or supplement the original firmware and/or Software, unless such upgrade is accompanied by a separate end user license agreement, in which case the terms of that end user license agreement will govern. By you, we mean the purchaser, recipient or other end user of the Product containing the Software or the purchaser, recipient or other end user of the Software on a standalone basis. Belkin International, Inc., including all affiliates and subsidiaries (Belkin, us or we) thanks you for choosing one of our Belkin, Linksys or Wemo products (the Product). Software means any and all firmware programs and associated files provided with respect to the Product; any and all software programs, applications or apps and associated files provided with respect to the Product; all modified versions of and upgrades or improvements to such programs (such as those provided via web-based updates), all subsequent versions of such programs, and all copies of such programs and files. Stay tuned for exclusive offers, exciting new products and more. If you make an eligible software media claim under this warranty during the Warranty Period (the Limited Warranty), Belkin will honor this warranty by replacing the Software media. All rights reserved. 9. YOU ARE SOLELY RESPONSIBLE FOR (AND BELKIN DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR HOME, HVAC SYSTEM, ELECTRICAL SYSTEM, PLUMBING, PRODUCT, OTHER PERIPHERALS CONNECTED TO THE PRODUCT, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR MISUSE OF THE SOFTWARE, PRODUCT AND RELATED PROGRAMS AND DOCUMENTATION. HOW TO OPT OUT OF MANDATORY ARBITRATION. 6. Belkin hereby grants you the right to use: (i) where your Product is not a Small-Medium Business or SMB branded Product, for your personal, non-commercial purposes; or (ii) where your Product is a Small Medium Business or SMB Product, for your personal or commercial use; copies of the Software in object code form on devices that you own (or, in the case of firmware, one copy of the firmware in object code form solely on the Product relating to the firmware). The language of this Agreement shall not be construed strictly for or against either party, regardless of who drafted such language or was principally responsible for drafting it. 11. If you are located outside of the United States, or if Section 17 does not apply to you or is otherwise unenforceable as adjudicated by a court of competent jurisdiction, then Section 18 applies to you: NON-EU RESIDENTS . We cannot guarantee that it is correct or up to date. You will not acquire such rights, whether through estoppel, implication, or otherwise. You agree to use the Software in compliance with all applicable laws, including local laws of the country or region in which you live or in which you download or use the Software. Customers may experience a blinking blue LED on the child nodes after the update. 15. The limited license in this Agreement will automatically terminate if you fail to comply with any of the terms and conditions in this Agreement. This Agreement constitutes the entire agreement between Belkin and you with respect to the Software and your use thereof and supersedes any conflicting or additional terms contained in any purchase order or elsewhere. For example, we may provide an automatic update that fixes a security breach or vulnerability to your network. Belkin and you acknowledge that Belkin, and not Apple, is responsible for addressing any claims relating to the App and your possession and/or use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. Steps to set up a new Linksys router or mesh system sans mobile app or login account 1. WAIVER OF CLASSWIDE CLAIMS; SMALL CLAIMS COURT . If any portion of this Agreement or any of its terms is found to be void or unenforceable by law in a particular jurisdiction, such portion or terms shall be interpreted and enforced to the maximum extent allowed in such jurisdiction, and the remaining provisions or any part thereof will remain in full force and effect. If the failure does not amount to a major failure, you are entitled to have problems with the Service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract. IF YOU DO NOT ACCEPT THE TERMS OF THIS AGREEMENT AND YOU PURCHASED A PRODUCT CONTAINING THE SOFTWARE FROM AN AUTHORIZED RETAILER, RESELLER OR APP STORE (AS DEFINED BELOW), YOU MAY BE ELIGIBLE TO RETURN THE PRODUCT FOR A REFUND, SUBJECT TO THE TERMS AND CONDITIONS OF THE APPLICABLE RETURN POLICY. Provide your account email address to receive an email to reset your password. (REQUIRED FOR APP SOFTWARE ON APPLES APP STORE ONLY). Open Source Software means any software or software component or technology that is subject to an open source license. We still get random error lights that don't seem to mean anything and once in a while the app doesn't work for a few weeks but that's just all part of the Velop user experience. If this isn't the case, reset the node to remove any settings that may be interfering with the setup. You can change auto-update options by changing your settings within the Product account information. You acknowledge that the Open Source Software license is solely between you and the applicable licensor of the Open Source Software. If not, the address should be located on your router along with a username and password. YOU ARE RESPONSIBLE FOR COMPLYING WITH ANY SAFETY WARNINGS AND PRECAUTIONS THAT ACCOMPANY THE PRODUCT. 13. First, you want to connect your Velop to your ISP's router in bridge mode, and then reboot everything. Eventually the light on the device goes red and the process fails. SOME COUNTRIES, STATES AND/OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CONDITIONS, WARRANTIES OR GUARANTEES, AND/OR DO NOT ALLOW PRODUCTS OR SERVICES TO BE SOLD WITH NO WARRANTIES OR GUARANTEES. BELKIN IS NOT RESPONSIBLE FOR (I) YOUR FAILURE TO FOLLOW SAFETY WARNINGS, PRECAUTIONS OR ANY OTHER INSTRUCTIONS PROVIDED WITH THE PRODUCT AND/OR SOFTWARE, (II) YOUR NEGLIGENCE IN USE OF THE PRODUCT AND/OR SOFTWARE, OR (III) YOUR INTENTIONAL MISUSE OF THE PRODUCT OR SOFTWARE. ALL LIFE THREATENING AND EMERGENCY SITUATIONS SHOULD BE DIRECTED TO THE APPROPRIATE EMERGENCY RESPONSE SERVICES IN YOUR AREA. We can perform a hard reset on the router by holding down the reset button for 20 seconds and releasing it. DATA AND PRIVACY . 9. Such terms of use may prohibit you from doing some of the things you are permitted to do under this Agreement or permit you to do some of the things you are prohibited from doing under this Agreement. If your use of the Software is subject to an App Stores terms of use, then in the event of any conflict or ambiguity between the terms of this Agreement and such App Stores terms of use, the App Stores terms of use will govern, but only to the extent necessary to resolve such conflict or ambiguity, and the terms of this Agreement will otherwise remain in full force and effect. These data files do not update your firmware but consist of Software files that are cached on your Product and override older files. GENERAL TERMS . However, if you are a consumer and you live in a country where Belkin markets or distributes the Software, local law may require that certain consumer protection laws of your country of residence apply to some sections of this Agreement. BELKIN CUSTOMER SUPPORT CONTACTS CANNOT BE CONSIDERED A LIFESAVING SOLUTION AND THEY ARE NOT A SUBSTITUTE FOR EMERGENCY SERVICES. Notwithstanding the foregoing, you or Belkin may file a lawsuit in court rather than resolving the Dispute by arbitration if (a) the Dispute qualifies for small claims court (there are monetary limitations for small claims court), or (b) you opt out of these arbitration procedures within 30 days from the date that you accept this Agreement(the Opt-Out Deadline). All information provided to you by Belkin is provided as is and as available. Belkin does not guarantee or promise any specific level of energy savings or other monetary benefit from the use of the Products or Software or any other feature. WHETHER OR NOT YOU PREVAIL IN THE DISPUTE SO LONG AS YOUR CLAIM IS NOT FOUND TO BE FRIVOLOUS BY THE ARBITRATOR AS MEASURED BY RULE 11(b) OF THE FEDERAL RULES OF CIVIL PROCEDURE, YOU SHALL BE ENTITLED TO BE REIMBURSED FOR YOUR COSTS OF ARBITRATION, WITHIN THE SOLE DISCRETION OF THE ARBITRATOR. To make a claim under this Limited Warranty, return the defective media along with the sales receipt directly to Belkin at the address indicated below, or you can contact the Belkin Support Team in your area as indicated below. 16. As part of this license, you may (A) operate the Software in the manner described in the user documentation for the Software; (B) where the Software is provided for download onto a personal computer or mobile device, make as many copies of the Software as you reasonably need for your own use (this does not include firmware); and (C) permanently transfer all of your rights to use the Product (including but not limited to the Software) to another person, so long as that person also agrees to be bound by this Agreement, and following such transfer you stop using the Product and the Software. Some Products include an auto-update feature, which gives us the ability to make updates automatically. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Belkins sole responsibility. LICENSE RESTRICTIONS . IF THE ARBITRATION AWARD IS EQUAL TO OR GREATER THAN THE AMOUNT YOU DEMANDED IN YOUR ARBITRATION CLAIM, BELKIN WILL PAY FOR YOUR REASONABLE AND ACTUAL ATTORNEYS FEES YOU HAVE INCURRED TO ARBITRATE THE DISPUTE, PLUS A MINIMUM RECOVERY OF $2,500. Product Claims. In New Zealand, our Software and the media on which it is provided come with guarantees that cannot be excluded under the Consumer Guarantees Act 1933 (NZ CGA). (REQUIRED FOR APP SOFTWARE ON APPLES APP STORE ONLY). It'll be at the top of the page in the classic Linksys interface. If you decide not to download and/or to use an upgrade or update provided by Belkin, you understand that you could put the Software at risk to serious security threats or cause the Software to become unusable or unstable. No failure or delay in exercising any right or remedy shall operate as a waiver of any such (or any other) right or remedy. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT CHECK THE BOX OR CLICK THE BUTTON AND/OR DO NOT USE, COPY OR INSTALL THE SOFTWARE, AND UNINSTALL THE SOFTWARE FROM ALL DEVICES THAT YOU OWN OR CONTROL. If you are located in the United States, Section 17 applies to you: 17. In either case, such written notification must include your name, address, and a clear statement that you do not wish to resolve disputes with Belkin through arbitration. Belkin is not obligated to provide any maintenance or support for the Open Source Software or any Product Software that has been modified by you pursuant to an Open Source Software license. If you don't see this tab, click the Setup tab at the top-left corner first. THE ENFORCEABILITY OF THESE LIMITED WARRANTIES MAY VARY BASED ON THE LOCAL LAWS APPLICABLE TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS DEPENDING ON WHERE YOU LIVE. I've definately put alot of effort into figuring this out, but no solution yet. Check out our. This Agreement does not limit Belkins liability beyond what is permitted by applicable law. If the failure does not amount to a major failure, you are entitled to have problems with the Service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract. Wireless client stays connected to a farther Velop node while roaming, Linksys Velop Intelligent Mesh WiFi System, Dual-Band Frequently Asked Questions, Linksys Holdings, Inc. 2023 | All Rights Reserved |, Here is the article on how to Toggle the WPS setting, Security, Legal, Privacy, & Accessibility, to cancel your service contract with us; and.